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When we collect your personal data, we undertake to comply with the legal and regulatory provisions in force.
1. PERSON RESPONSIBLE FOR PROCESSING YOUR PERSONAL DATA
La boutique comptoir des pierres
42 route nationale 74 - 21700 Comblanchien
E-mail : contact(at)lecomptoirdespierres.com
2. METHODS OF COLLECTING PERSONAL DATA
We undertake to obtain your express prior consent before any processing of your personal data.
We may collect your personal data through various channels, for example:
By filling in a form;
By contacting our customer service department by telephone, e-mail or post;
We may also collect your personal data via the cookies we use when you browse our site.
3. CATEGORIES OF PERSONAL DATA
When you agree to provide us with your personal data, we generally ask for your contact details (e.g. surname, first name, address, telephone number, e-mail address, IP address, etc.).
4. PURPOSE OF PROCESSING
Depending on the extent of your consent, the personal data we collect enables us in particular to:
Contact you to answer your questions;
To send you communications (newsletters, catalogues, advertising, etc.);
Administer your participation in our sales and promotional campaigns;
To carry out satisfaction surveys in order to improve our offers;
To improve the operation of our sites;
To process your complaints;
5. MANAGING YOUR SUBSCRIPTIONS TO OUR COMMUNICATIONS
We will only send you our commercial and promotional communications if we have obtained your express prior consent to do so.
You have the option of unsubscribing from any future communications from us at any time, using one of the following unsubscribe options:
- by clicking on the "unsubscribe" link at the bottom of our newsletter e-mails;
- by accessing your online settings and changing your communication preferences;
Given the time required to process your request and our communications delivery schedule, you may receive communications that are already in preparation on the day you request to unsubscribe.
6. TRANSFERS OF PERSONAL DATA
Your personal data may be processed by a service provider located in a country outside the European Union. We inform you that the regulations in force in some of these third countries regarding the protection of personal data do not offer a sufficient level of guarantee. We therefore take all appropriate measures to ensure the confidentiality and security of your personal data.
We will not disclose your personal data without your prior authorisation unless required to do so by law.
7. RETENTION PERIOD FOR PERSONAL DATA
We only keep your personal data for a reasonable and necessary period of time, taking into account the purpose of the processing and your wishes.
8. TECHNICAL AND ORGANISATIONAL SECURITY MEASURES
We undertake to take appropriate technical and organisational security measures against any deterioration, destruction or unlawful use of your personal data. These security measures may include the use of secure registration forms, data encryption and restricted access to your personal data.
9. COOKIES
We invite you to visit our page COOKIES
10. YOUR RIGHTS
You have a right of access, rectification and opposition to the personal data concerning you, which you can exercise at any time by contacting us at the contact details listed in article 1. "Responsible for the processing of your personal data".
11. MODIFICATION OF OUR PRIVACY POLICY
We may change this policy at any time, so we encourage you to visit this page regularly.